We accept returns!
It is important that you are happy with your purchase, so we will gladly accept returns within 30 days of the delivery date.
- Items must be returned in their original condition to be granted a full refund.
- Shipping on returns is not free. The buyer is responsible for all postage and packaging fees associated with their return.
- A refund will be issued to cover the original cost of the items purchased once we receive your item. (This does not include the original shipping cost or the return shipping cost.)
How to Make a Return
Please follow these steps to make a return.
- Get your package ready to mail back to us. You can reuse the packaging your items came in or purchase new packaging if needed. Make sure that your items are in their original condition; that means unwashed, unworn, and unaltered please!
- Visit your preferred shipping carrier to buy your return postage and drop off your package! Use a trackable and insured shipping method to return your package. Please note that you will not be refunded for your return postage. Dbl Feature is not responsible for shipping fees or lost returns. Items can be mailed back to the following address:
- Once we receive your return, you will be refunded for your order. Again this refund will not include the original shipment cost or the cost of return shipment.
Damaged or Defective Products
If you've received a damaged or defective product, please email us for more help.